2.13 ISO 9000 STANDARDS
ISO began its work primarily with the formation of standards for measurements, such as: specifications for writing and coordinating measures. The Standards for Measurements offered a universal approach for measurement systems. Subsequently ISO began to evolve International Standards for Products, Services, Processes, etc. These were derived as a consensus based on many national standards. The international standards though universal in nature related to issues that were self contained within the product, service or process. The standards were upgraded and redefined every five years, and sometimes more frequently. Yet, to serve the user better, many individuals and organizations outperform the standards.
Today business is no longer just about making available an adequate product, service or process to a user alone. In all human endeavors every citizen (or a being) is considered a stack holder. So one has to be conscious and conscientious of all our actions. It was accepted that for a consistent and all-inclusive care, an attitude at personal level and a culture at organizational level is necessary. This can only be achieved if a person or the organization strives for continued excellence, and develops a synergistic system to achieve it. Many individuals and organizations have such ingrained mechanisms, but these are often not comparable in terms of their intentions or achievements.
It is very necessary to institutionalize the individual attitudes and organizational culture for ‘good management’ with support of right policies, procedures, records, technologies, resources, and structures. To achieve a Quality System of consistency, a Quality Conscience is required. The Quality Management Systems created by ISO are meant to certify the processes and the system of an organization, not the product or service itself.
QMS or Quality Management Standards have their origin in the Product Liability Directives of European Community (EC) of July 1985. (also known as the single market directives) which state that manufacturers exporting to the EC and, eventually, to the European Free Trade Association, would need to have a well documented and implemented Quality Assurance System for certain regulated products.
In this direction ISO created a series of Quality Management Standards (QMS), designated as ISO 9000 series.
ISO began its work primarily with the formation of standards for measurements, such as: specifications for writing and coordinating measures. The Standards for Measurements offered a universal approach for measurement systems. Subsequently ISO began to evolve International Standards for Products, Services, Processes, etc. These were derived as a consensus based on many national standards. The international standards though universal in nature related to issues that were self contained within the product, service or process. The standards were upgraded and redefined every five years, and sometimes more frequently. Yet, to serve the user better, many individuals and organizations outperform the standards.
Today business is no longer just about making available an adequate product, service or process to a user alone. In all human endeavors every citizen (or a being) is considered a stack holder. So one has to be conscious and conscientious of all our actions. It was accepted that for a consistent and all-inclusive care, an attitude at personal level and a culture at organizational level is necessary. This can only be achieved if a person or the organization strives for continued excellence, and develops a synergistic system to achieve it. Many individuals and organizations have such ingrained mechanisms, but these are often not comparable in terms of their intentions or achievements.
It is very necessary to institutionalize the individual attitudes and organizational culture for ‘good management’ with support of right policies, procedures, records, technologies, resources, and structures. To achieve a Quality System of consistency, a Quality Conscience is required. The Quality Management Systems created by ISO are meant to certify the processes and the system of an organization, not the product or service itself.
QMS or Quality Management Standards have their origin in the Product Liability Directives of European Community (EC) of July 1985. (also known as the single market directives) which state that manufacturers exporting to the EC and, eventually, to the European Free Trade Association, would need to have a well documented and implemented Quality Assurance System for certain regulated products.
In this direction ISO created a series of Quality Management Standards (QMS), designated as ISO 9000 series.
No comments:
Post a Comment